Last updated 16 October 2026
Trackway is a live UK rail information service, available on the web and as an iOS app. You never need an account to use it, we set no advertising cookies, and we do not collect information that identifies you personally beyond what an optional account you choose to create needs.
Trackway (“we”, “us”) provides the website at trackway.uk and the Trackway iOS app. For any privacy question, contact [email protected].
Trackway works fully without signing in: no login, no user account and no user profile is required, and we never ask for your name, phone number or payment details to use the service. On the web, you may optionally create a free account to sync your saved stations across your devices. If you never use that feature, nothing in this section applies to you.
Signing in is handled for us by Clerk, a dedicated account-infrastructure provider, which processes your email address and session data on our behalf. We never see or store your password — Clerk handles authentication itself. If you sign in, we store your email address (to show who is signed in) and the stations you choose to save, linked to your account so they can sync between devices. We do not use account sign-in for advertising, and your account email is never used for marketing.
identify(), session recording, or advertising trackers.
Trackway does not use cookies for advertising or cross-site tracking. Analytics identifiers, where used, live in your browser’s session storage for the current tab only and are not shared across visits.
Where UK GDPR applies, we rely on our legitimate interests in running, securing and improving a free rail information service, in a way that is designed to be minimal and non-identifying.
We do not sell your information and we do not share it for advertising. The only third parties involved are the infrastructure providers that make the service work: our hosting provider, our analytics provider (PostHog, EU), Google Fonts, and — only if you choose to sign in — Clerk, which processes your email address and session data to authenticate you, each acting on the limited technical data described above.
If you have never signed in, Trackway holds no account and no data that identifies you, so there is normally nothing for us to look up, correct or delete. If you have emailed us and want that correspondence removed, contact [email protected].
If you have signed in, you can permanently delete your account — including your email address and saved stations, on every device — at any time, yourself, from the Account section of the homepage. This is irreversible and does not require contacting us. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Trackway is a general-audience rail information service and is not directed at children. We do not knowingly collect personal data from anyone.
We choose EU/UK-hosted services where practical. Where a provider processes data outside the UK, that transfer is covered by appropriate safeguards such as the UK International Data Transfer Agreement or equivalent.
If this policy changes, we will update the text and the “last updated” date above. Material changes will be made clear on this page.
Questions about privacy at Trackway: [email protected].